To support our growing and developing business, we are looking for a Project Manager to be responsible for the software implementation projects of Cloudia's new and old customers.
In your role, you are responsible for defining the project together with sales and the customer, guide the customer in questions related to the implementation of the project, and create a confidential relationship with the customer. As part of the task, you are also responsible for training customers and act as a product expert in sales situations. You work closely with the different teams of our organisation and are able to bring added value to customer solutions with your own expertise.
Who are you?
We are looking for a self-starting and service-minded team player to join us. In this position, you need motivational and communication skills to create a good and positive customer relationship, as well as excellent team skills. The desire to learn and the willingness to help the customer in solving problems is a cornerstone for success in the task.
Tasks and Responsibilities
Your tasks include defining customer implementation projects, implementing the project, monitoring it and ending the project as agreed. You are also responsible for the training of project customers and, if necessary, you participate in product presentations as part of the sales team. Active improvement of product knowledge and product development, based on customer experience, together with product owners is also part of your tasks. You will work as part of the implementation team and report to the team manager.
Ability to complete agreed projects in an organised and independent manner
- The desire to help our customers in the various phases of product implementation
- A reliable and practical way to solve problems from the customer's point of view
- Interest and enthusiasm to develop own product and customer expertise
- Excellent oral and written communication skills in Finnish and English.
- Education suitable for the task (e.g. commercial or technical education)
Start: According to agreement
Extent: Full time, Permanent
Working hours: Flex
Location: Finland (Helsinki, Joensuu, Kuopio)
14.10.2022. However, do not wait to submit your application - we will read applications and talk to potential candidates as we receive them.
What we offer?
An interesting and versatile job and nice colleagues
- Comprehensive orientation and the opportunity to develop and work together with professional teams
- A relaxed work environment
- Flexible working hours and the possibility of remote work
Cloudia as part of the Mercell Group continuously provides great opportunities for growth within the organization. You will have a good opportunity to shape your role and determine your priorities. We look at what you deliver, not how you work or how many hours you spend on each task.
The Mercell core values - Growth, Curiosity, Courage and Trust - serve as a foundation for the decisions we make, how we drive our business and how we interact with our colleagues, customers and others. But they also serve as the basis for the opportunities that Mercell provides for its employees to develop and thrive in their field of work.
Mercell is in a very exciting period and you will play an important role to enable our future development. If you are interested in building a career with a fast-growing and well-funded software company with ambitious plans, then you might be the person we are looking for!
Growth | Curiosity | Courage | Trust
Now you know us, and we hope to get to know you and look forward to receiving your application!
Questions for this position?
Contact Mika Pyöriä at +358 400 744254 or email@example.com.