We want to create the best possible product, and we do that by embracing the customer. As a part of the product department of Mercell you believe in creating products based on customer needs and good processes.
At Mercell we talk to our customers. A lot. They are our users. We need to understand their needs, and then figure out, what is the best way to meet those needs in our solution. By working with both qualitative and quantitative data we gain valuable insight so we can learn and focus on what matters for our users. We create impact by making sure our solutions are validated both before and after it is live to be able to create the best possible product.
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